Success in management requires an understanding of the factors that shape individual and group behaviors and attitudes. Managers must be self aware as well as make an effort to understand others’ attitudes, thoughts and beliefs. This course provides the tools and concepts to explore assumptions that we hold about why people do what they do. How do our defaults systematically bias actions in the workplace? How can we put our improved understanding into practice in order to change our behavior and the behavior of others? What can we do to prepare for management challenges?

The course, grounded in social psychology, will focus on situational cases of behavior, including one’s own. The course will introduce frameworks and principles aimed at more effectively managing oneself and others. Participants will examine topics such as motivation, social perception and interpersonal dynamics, influence and persuasion, group decision making, organizational culture and commitment, ethics and leadership.

Program Dates and Fees

August 30-Sept. 3, 2010	$7,650.00
December 6-10, 2010	$7,650.00
April 11-15, 2011	$7,650.00
September 19-22, 2011	$7,650.00
December 12-16, 2011	$7,650.00

• Develop a framework for understanding how to effectively influence others
• Learn to motivate and lead your team more effectively
• Understand how your expectations of others influence the impressions you form of them
• Become more skillful at understanding why others behave the way they do
• Gain awareness of the impact that your behavior has on others
• Learn the art of giving and receiving feedback
• Understand how individuals and organizations really learn and unlearn
• Learn frameworks that foster more effective decision making
• Understand common systematic biases and the impact on decision making
• Recognize and overcome flaws in negotiation strategies
• Learn mechanisms to make decisions in times of uncertainty
• Develop skills to influence and manage group decision making
• Explore the relationship between personal characteristics and situational factors in ethical leadership and decision making
• Better understand how you are perceived as a leader and how your company is perceived by customers and competitors

This course is beneficial for managers who seek to enhance their management skills and effectiveness within the context of their organization and individual performance. It is ideal for anyone with current or anticipated management responsibilities, ranging from senior-level and mid-level management to people expecting to take on leadership roles.

• Introduction to Leadership & Management
• Evaluating Others
• Interpersonal & Social Influence
• Techniques of Persuasion
• Decision Making: Individual & Group
• Competition and Cooperation: Negotiation
• Ethical Leadership: The Power of the Situation

Professor Epley has been a member of the Chicago Booth faculty since 2005. He conducts research in the areas of experimental study of social cognition; perspective taking; and intuitive human judgment. Most of his research investigates people's abilities to read others' minds, from knowing how one is being judged by others to predicting others' attitudes, beliefs, and underlying motivations, and the implications of systematic mistakes in mind reading for everyday social interactions.

Linda Ginzel is Clinical Professor of Managerial Psychology at The University of Chicago Booth School of Business, where she has been a member of the faculty since 1992. Professor Ginzel founded Corporate Education at the University of Chicago. For nearly a decade, she was responsible for leading customized executive education. The Financial Times recognized her success in 2002, when the custom-designed programs she created were rated among the top ten in North American and European business schools.

Dr. Boaz Keysar is a Professor of Psychology and Chair of the Cognition program at the University of Chicago. He received his Ph.D. from Princeton University in 1989 and was a visiting scholar at Stanford University before joining the faculty at the University of Chicago in 1991.

Bernd Wittenbrink has been a member of the faculty at the University of Chicago Booth School of Business since 1996. He teaches courses on organizational behavior, management and behavioral science.

Classes are held at the Gleacher Center of the University of Chicago Booth School of Business, 450 North Cityfront Plaza Drive, situated along the Chicago River (one block east of Michigan Avenue), in the heart of the downtown district known as "The Magnificent Mile." The Center is within walking distance from some of Chicago's most exciting retail and entertainment areas.

Hotel Accommodations and Reservations

A limited block of rooms have been reserved for a discounted rate at the
InterContinental Chicago
505 N. Michigan Avenue
Chicago, IL 60611
Phone: 801.401.5226 or 800.235.4670 (toll-free)
Fax: 312.321.8725