Success in management requires an understanding of the factors that shape individual and group behaviors and attitudes. Managers must be self aware as well as make an effort to understand others’ attitudes, thoughts and beliefs. This course provides the tools and concepts to explore assumptions that we hold about why people do what they do. How do our defaults systematically bias actions in the workplace? How can we put our improved understanding into practice in order to change our behavior and the behavior of others? What can we do to prepare for management challenges?

The course, grounded in social psychology, will focus on situational cases of behavior, including one’s own. The course will introduce frameworks and principles aimed at more effectively managing oneself and others. Participants will examine topics such as motivation, social perception and interpersonal dynamics, influence and persuasion, group decision making, organizational culture and commitment, ethics and leadership.

Program Dates and Fees

August 30-Sept. 3, 2010	$7,650.00
December 6-10, 2010	$7,650.00
April 11-15, 2011	$7,650.00
September 19-22, 2011	$7,650.00
December 12-16, 2011	$7,650.00

• Develop a framework for understanding how to effectively influence others
• Learn to motivate and lead your team more effectively
• Understand how your expectations of others influence the impressions you form of them
• Become more skillful at understanding why others behave the way they do
• Gain awareness of the impact that your behavior has on others
• Learn the art of giving and receiving feedback
• Understand how individuals and organizations really learn and unlearn
• Learn frameworks that foster more effective decision making
• Understand common systematic biases and the impact on decision making
• Recognize and overcome flaws in negotiation strategies
• Learn mechanisms to make decisions in times of uncertainty
• Develop skills to influence and manage group decision making
• Explore the relationship between personal characteristics and situational factors in ethical leadership and decision making
• Better understand how you are perceived as a leader and how your company is perceived by customers and competitors

This course is beneficial for managers who seek to enhance their management skills and effectiveness within the context of their organization and individual performance. It is ideal for anyone with current or anticipated management responsibilities, ranging from senior-level and mid-level management to people expecting to take on leadership roles.

John Templeton Keller Professor of Behavioral Science
The University of Chicago Booth School of Business

Professor Epley has been a member of the Chicago Booth faculty since 2005. He conducts research in the areas of experimental study of social cognition; perspective taking; and intuitive human judgment. Most of his research investigates people's abilities to read others' minds, from knowing how one is being judged by others to predicting others' attitudes, beliefs, and underlying motivations, and the implications of systematic mistakes in mind reading for everyday social interactions. After receiving his Ph.D. in Psychology from Cornell University he served as an Assistant Professor in the Psychology Department at Harvard. He now teaches MBA courses in Management and Behavioral Science at Chicago Booth.

His research has appeared in more than two dozen journals, including the Journal of Personality and Social Psychology, Psychological Science, and the Journal of Experimental Social Psychology. His research also has been featured by the Wall Street Journal, CNN, Wired, and National Public Radio, among many others, and has been funded by the National Science Foundation.

Clinical Professor of Managerial Psychology
The University of Chicago Booth School of Business

Linda Ginzel is Clinical Professor of Managerial Psychology at The University of Chicago Booth School of Business, where she has been a member of the faculty since 1992.

Professor Ginzel founded Corporate Education at the University of Chicago. For nearly a decade, she was responsible for leading customized executive education. The Financial Times recognized her success in 2002, when the custom-designed programs she created were rated among the top ten in North American and European business schools. Ginzel has partnered with a wide range of clients including: Accenture, ABB, Abbott Laboratories, AMSTED Industries, Argonne National Laboratory, The City of Chicago, Fermilab, General Electric, International Paper, Lexis-Nexis, Merrill Lynch, RSM McGladrey, Inc., The Securities Industry Association, Sterling Partners, Underwriters Laboratories, Inc., The University of Chicago, UOP, US Foods, USG, William Blair & Company, Whirlpool Corporation, and WM. Wrigley Jr. Company.

In addition to creating customized educational programs and teaching executive education for corporate clients, Professor Ginzel is a frequent speaker who teaches MBA courses in leadership, managerial psychology, and negotiation skills to students in both the international (Singapore and London) and domestic MBA degree-granting programs at Chicago Booth. Much of Professor Ginzel’s teaching popularity is due to her interactive style and effective use of individual and group activities for learning.

Linda Ginzel received her MA and PhD from Princeton University in social psychology and a BA in psychology from the University of Colorado. She held previous faculty appointments at both Stanford University Graduate School of Business and Northwestern University Kellogg Graduate School of Management. Linda’s industry experience includes work as a senior analyst at Mutual of New York (MONY) Financial Services.

Professor Ginzel’s research has centered on interpersonal dynamics, especially regarding the social psychology of organizational behavior. Her scholarly research has appeared in a number of top-tier academic journals, including Organizational Behavior and Human Decision Processes, Social Cognition, Training and Development Journal, and Research in Organizational Behavior. Her more recent interests involve business ethics and leadership development. Ginzel is the two-time winner of the James S. Kemper prize in business ethics. The ethics case study that she edited, “The Playskool Travel-lite Crib,” can be found at http://www.chicagocdr.org/cases. As a member of the Social and Behavioral Sciences Institutional Review Board (IRB), she is responsible for the ethical conduct of research involving human subjects at the University of Chicago.

She is also a dedicated consumer advocate. She recently served on the Obama Transition Team as a member of the Advisory Committee to the CPSC Review Team. Linda has testified before Congress and state legislatures; appeared on every major television network, including the Today Show and Oprah; interviewed on Voice of America and in publications such as The Wall Street Journal, Newsweek, and People. She received the President’s Service Award, the nation’s highest honor for volunteer service directed at solving critical social problems, from President Clinton in 2000. She has also served as a director of Consumers Union, the non-profit publisher of Consumer Reports. Currently, Professor Ginzel serves as a consumer representative on the Consumer Products Committee F15 of ASTM International (American Society for Testing and Materials) and is the co-founder, president, and chair of the board of Kids In Danger (KID). For more information, visit http://www.KidsInDanger.org.

Professor of Psychology
The University of Chicago

Dr. Boaz Keysar is a Professor of Psychology and Chair of the Cognition program at the University of Chicago. He received his Ph.D. from Princeton University in 1989 and was a visiting scholar at Stanford University before joining the faculty at the University of Chicago in 1991.

Professor Keysar’s research centers on the psychology of communication, investigating how people communicate and why they miscommunicate. His research has been published in the major scientific journals such as Psychological Review, Psychological Science, Journal of Personality and Social Psychology, Organizational Behavior and Human Decision Processes, and Journal of Experimental Psychology. Professor Keysar’s research has also received substantial interest in the media, both domestic and international press. Reports about Keysar’s research have appeared in media outlets such as the Science Magazine, Los Angeles Times, Chicago Tribune, San Francisco Chronicle, National Post-Canada, Der Spiegel – Germany, China Daily – China, Smart Money – Russia, Science daily, LiveScience.com, MSNBC, and others.

Dr. Keysar's teaching experience spans three educational institutions – Princeton, Stanford and the University of Chicago – as well as seminars provided to industry. He is among the most popular teachers at the University of Chicago. His classes on Decision Making and Communication, as well as The Psychology of Negotiation receive top ratings from students and are among the most sought-after courses on campus.

Professor Keysar's honors and awards include the prestigious John Simon Guggenheim Memorial Foundation Fellowship and a Fulbright Scholarship. He has received over 1.6 million dollars in federal research grants from the National Institute of Health and the National Science Foundation to support his internationally renowned research on communication.

Professor Keysar is a charter member the Association for Psychological Science, as well as a member of several other professional associations such as the Psychonomic Society and the Society for Judgment and Decision Making. He has also served on several editorial boards and grant reviews.

Though the majority of Professor Keysar’s effort is devoted to research and teaching, he has also consulted with corporations in the legal industry and the transportation industry. He is routinely invited to present his work in universities and conferences around the world.

Professor of Behavioral Science
The University of Chicago Booth School of Business

Bernd Wittenbrink has been a member of the faculty at the University of Chicago Booth School of Business since 1996. He teaches courses on organizational behavior, management and behavioral science.

Professor Wittenbrink’s primary research interest is in the psychology of person perception and social judgment, specifically the impact that stereotypes and group attitudes may have on people's decisions and behaviors. His research has been published in the premier journals of Social Psychology, such as the Journal of Personality and Social Psychology, the Journal of Experimental Social Psychology and Social Cognition. His book on recent developments in attitude measurement, Implicit Measures of Attitudes, coauthored with N. Schwarz, is published by Guilford Press.

His research also has been featured by The New York Times, NBC, and National Public Radio, among others, and has received funding though the Russell Sage Foundation.

Since 2005, Professor Wittenbrink has served as an associate editor of the Journal of Personality and Social Psychology. He is a member of a number of professional organizations, including the American Psychological Association, Society of Personality and Social Psychology, and the European Association of Experimental Psychology.

Professor Wittenbrink received his undergraduate education in Germany and completed a master's degree and PhD in social psychology at the University of Michigan.

Classes are held at the Gleacher Center of the University of Chicago Booth School of Business, 450 North Cityfront Plaza Drive, situated along the Chicago River (one block east of Michigan Avenue), in the heart of the downtown district known as "The Magnificent Mile." The Center is within walking distance from some of Chicago's most exciting retail and entertainment areas.

Hotel Accommodations and Reservations

A limited block of rooms have been reserved for a discounted rate at the
InterContinental Chicago
505 N. Michigan Avenue
Chicago, IL 60611
Phone: 801.401.5226 or 800.235.4670 (toll-free)
Fax: 312.321.8725